Thank you for shopping with Byte Genius Store. We are committed to delivering your gaming gear safely and on time, no matter where you are in the world. Please review our Shipping Policy below to understand how we process and deliver orders.

1. Worldwide Shipping
Byte Genius Store proudly ships products worldwide. Delivery times and availability may vary based on your location and local courier services.

2. Processing Time

• All orders are processed within 1–3 business days after confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

• If we are experiencing a high volume of orders, processing may be delayed slightly. You will be notified via email if this occurs.

3. Delivery Time

• Estimated delivery time: 7–14 business days, depending on the shipping destination.

• Remote or less accessible regions may require additional time.

• We will provide updates via email once your order is shipped.

4. Shipping Charges

• Shipping charges (if any) will be calculated and displayed at checkout.

• In some cases, we offer free shipping promotions, which will be clearly mentioned on the website.

5. Payment Method – Cash on Delivery (COD)

• We currently only offer Cash on Delivery as the payment method.

• Please ensure someone is available to receive and pay in cash for your order at the time of delivery.

• If the delivery is missed or refused, the order will be returned, and future orders may be restricted.

6. Order Tracking

• Once your order is shipped, we will send you a confirmation email with tracking details (if tracking is available for your location).

• For any tracking-related queries, feel free to contact our support team.

7. Delivery Issues

• If your package arrives damaged, or the wrong item is delivered, please contact us within 48 hours of receiving your order.

• If your order is delayed beyond the estimated delivery window, contact us so we can investigate and assist.

8. Incorrect Shipping Information

• Please ensure all shipping details are accurate when placing your order.

• Byte Genius Store is not responsible for delays or non-delivery due to incorrect address information.

9. Contact Us
If you have any questions about shipping or delivery, feel free to contact us at:
[email protected]